ff88 Privacy Policy

This Privacy Policy ("Policy") is established by ff88 ("we", "our", or "platform") and applies to the website https://ff88.fit and all related services. This policy clearly explains how we collect your personal information, the purposes for which we use it, how long we retain it, and how we keep it secure.

By using ff88's services, you are considered to have accepted the terms of this Privacy Policy. If you do not agree with any part of this policy, you are requested to refrain from using our platform.

This policy has been prepared in accordance with the laws currently in force in Bangladesh and digital security regulations. ff88 always gives the highest priority to keeping users' information confidential and does not disclose information to any unauthorized party.

2.1 Information You Provide Directly

We collect information that you provide yourself when you create an account on the ff88 platform, log in, or contact us. This includes:

• Full name and date of birth
• Valid email address
• Mobile number
• Information related to bKash, Nagad, or Rocket accounts (for transaction verification purposes only)
• National ID card or passport number (if required for identity verification)
• User-chosen username and password

2.2 Automatically Collected Information

The following information may be collected automatically while you use our site:

• IP address and device identifier
• Browser type and operating system
• Pages visited, click patterns, and time spent on the site
• Referral source (which site or link you came from)
• Cookie and session data (discussed in detail below)

2.3 Transaction-Related Information

We retain records of your financial transactions — such as deposit and withdrawal amounts, dates, methods, and transaction status. However, full payment PINs or bank passwords are never stored.

5.1 What Are Cookies?

Cookies are small text files that are stored in your browser when you visit a website. ff88 uses these cookies to ensure the site functions properly and to improve the user experience.

5.2 Cookies We Use

• Essential cookies: Required to maintain login sessions and ensure security.
• Functional cookies: To remember your preferences (such as language selection).
• Analytics cookies: To monitor which pages on the site are visited most frequently.

5.3 Cookie Controls

You can disable or delete cookies at any time through your browser settings. However, disabling essential cookies may disrupt some core functionality of the site.

6.1 Retention Period

ff88 retains your information only for as long as your account is active or as needed to provide services. After an account is closed, some information (particularly financial transaction records) may be retained for a set period as required by legal obligations.

6.2 Security Measures

To protect your information, ff88 takes the following technical and organizational measures:

• SSL (Secure Socket Layer) encryption — all data transmission is encrypted
• Password hashing — no passwords are stored in plain text
• Two-factor authentication option (optional)
• Regular security audits and vulnerability testing
• Restricted access policy — only authorized staff can view sensitive information
• Data backup and disaster recovery planning

Even so, it is not possible to claim that any data transmission over the internet is 100% secure. Should a security breach occur, we will notify affected users in a timely manner as required by law.

The ff88 platform may sometimes have connections to third-party services (such as payment gateways). These third parties have their own privacy policies and are themselves responsible for how they collect and use information.

When transacting via bKash, Nagad, or Rocket, you are also governed by the terms and conditions and privacy policy of the respective mobile financial service. ff88 is not responsible for how these external services use information.

We never send your information to external websites. Our game providers (such as Pragmatic Play, Evolution Gaming, JILI, Spribe, PG Soft) comply with the required security standards and are bound by contractual confidentiality obligations with ff88.

ff88 may update or revise this Privacy Policy from time to time. If any significant changes are made to the policy, users will be notified via their registered email or through a notice on the platform.

Continued use of the platform after changes are made will be considered acceptance of the updated policy. We therefore recommend visiting this page regularly. The "Last updated" date of each version will be noted at the top of the page.

If you need a copy of a previous version, please request one at [email protected].

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us. The ff88 support team is available 24 hours a day, 7 days a week.

We take your privacy-related requests seriously and aim to respond as quickly as possible.